Description

My name is Oguntayo Omosalewa Taiwo, a graduate of Ekiti State University. I’m looking for an opportunity where I can put my particular skills to use. I have hands-on experience a customer service officer, front desk officer and sales representative , I feel positive that I can bring excellent customer service and front desk handling skills to any facility.
Through my experiences, I polished my skills in answering phones, directing calls to appropriate person, handling customer inquiries, scheduling appointments and meetings, and maintaining office calendar. In addition, I am able to ensure security and privacy of data, maintain on-line database of business contacts and perform other clerical administrative and office responsibilities as assigned.
I would like to provide value and quality customer service to customers and employees utilizing my experience, communication and listening skills. In addition to my reception related strengths, I have good computer skills and familiar with Microsoft office. My primary objective is to assist business grow and function smoothly by utilizing my Can do attitude.
I would appreciate the opportunity to meet with you in person and to discuss the job opening.
Thank you for your time and consideration.

Skills

  • Customer service relations.
  • Good knowledge of Microsoft office packages
  • Outstanding verbal and written communication skills

Education

Ekiti State University, Ado-Ekiti

2008-2014 Bsc. Science Laboratory Technology

Experience

Flexedge Limited

2018-present Brand Sales Representative

Meeting sales goals by identifying interested customers in order to provide them with additional information.
Learn about competitors’ products and customers’ interest and concerns in order to answer questions and provide adequate information.

Max Health Hospital

2017-2018 Client Service Officer

Initiating medical records by creating and processing patient care record file
Referring unresolved grievance to designated departments for further investigation
Maintaining patient confidence by keeping patient records information confidential

LG Electronics

2016-2017 Brand Sales Representative

Meeting sales goals and persuading customers to buy the products
Handle customer’s complain and educate them on the company’s policies
Protect the company’s image by ensuring that quality control standard of product and service is adequately adhered to effectively.

Clasam Schools

2015-2016 Receptionist /Administrative Assistant

Welcome visitors by greeting, directing and announcing them appropriately.
Receive and sort daily mail/deliveries/couriers
Perform other clerical receptionist duties such as filing, photocopying and collating