FASE, BANJO SUNDAY
PHONE : 08062255651, E-MAIL : firstname.lastname@example.org
■ Marital status: Single
■ Sex : Male
■ Date of Birth: 17th July, 1988
To strive for excellence and precision at all times, in all positions and circumstances, attaining professional distinction and proficiency.
Branch international Loan/Mwanga Limited Lagos March 2018- till date
Debt recovery officer/Customer relationship collection
§ Make call to reach out Customers for overdue payment
§ Overdue accounts collation/recovery
§ Speak to Customers and persuade them to pay amounts due
§ Using available repayment method
§ Follow-up delinquent account to update and maintain accurate records
Yudala Online & Offline retail chain, Abuja August,2015 -2017
POSITION : BRANCH HEAD OF OPERATIONS/ STORE EXECUTIVE
▪ Oversee and take responsibilities for all the activities which contributed to the effective operation processed
▪ Managed the administrative duties
▪ Managed of operation staff, preparied work scheduled and assigned specific duties
▪ Coordinated and supervised both online and offline activities
▪ Supervised inventory as well as cash operation activities
▪ Supervised branch store/Ensured accurated sale and inventory reported
▪ Materials and products inspected
▪ Organised stocks and maintained inventory
▪ Examined ingoing and outgoing shipments
▪ Reported daily stocks
JKK/Mobile Telecommunication Network (MTN) Lagos 2014
CNSSL/Mobile Telecommunication Network(MTN)Lagos 2015
POSITION : OUTBOUND CALL/CALL CENTRE AGENT
▪ Introduced the company products and service
▪ Cross selling to existing customers and acquisition of new customers
▪ Helped resolved any Customer’s complained and informed Customers of deal and promotion.
▪ Perfectly managed and optimized customers’ satisfaction using Applications like, SIEBEL CRM, AGILITY, CSP6 etc.
▪ Maintained Customers recorded by updated account information
Chemical And Allied Products [CAPL plc] Lagos 2011 – 2012
POSITION :SALE REPRESENTATIVE
▪ Provided relevant information needed to developed the Dulux colour Centre sales planned and strategies towards achieved the agreed Dulux Brand sales
▪ Liaised with the DCC Manager and relevant units within CAP to provided technical supported to the customers
▪ Reported on customers’ feedback and complaints
Gateway Savings and Loans Limited, Ogun State[ NYSC ] 2010 -2011
POSITION : SALE REPRESENTATIVE
■ Communicated with the rest of marketing team about new innovations and how they can be used to leverage marketing efforts.
■ Marketing of all banks products
■ Developed business strategies and achieved performance target.
■ Good customers’ relationship.
■ Written contact, daily, weekly and monthly reported
Education aND QUALIFICATIONs
▪ University of Ado-Ekiti, (UNAD). 2006 – 2010
Banking and Finance
Bsc. Second Class Honours ( Lower Division )
▪ General Certificate of Education (GCE) Nov/Dec 2003
▪ General certificate of Education (GCE) Nov/Dec 2001
Premier Vocational Training Institute 2015
Certificate of Training – How May I Help You
Best Honourable in the house at the level of FAMASA at University of Ado Ekiti
President of CDS, Charity Cds unit Ake, Abeokuta South local government
INTERESTS AND HOBBIES
Reading, Meeting People and Travelling.
Skills and AbilitIES
Confident, Energetic, Strong leadership, Communication, Ability to deal with conflict, Customer service focus, Peoples person, Innovative Skills and Creativities
Team Player, Self-Determination, Friendly, respectful, responsible, hardworking, highly efficient, Tolerance, Confidence and Success Oriented. Attentive to detail. skill computer in Microsoft package (Ms word, Excel and PowerPoint e t c).
Mr. Charles Ogbamebo Pastor Ayo Osantoye
B2B Manager Pastor In Charge
Yudala limited , Right hand of God Apostolic Ministry,
Abuja Ipaja, lagos State.
- Ability to deal with conflict
- Confidence and Success Oriented. Attentive to detail. skill computer in Microsoft package (Ms word
- Customer service focus
- Excel and PowerPoint e t c).
- highly efficient
- Innovative Skills and Creativities Team Player
- Peoples person
- Strong leadership